Support Center

Real engineers. Real answers. Fast.

Every Entitude license includes priority support from the team that built the plugin — not a tier-one outsourcer.

Avg first response < 12h Mon–Fri • 9:00–18:00 GMT+1 30-day money-back guarantee

Best for account, licensing and billing issues — replies within 1 business day.

Available Mon–Fri, 9:00–18:00 GMT+1. Look for the chat bubble on any page.

Found something broken? Send steps to reproduce, screenshots and your site URL.

Common request tracks

Pick the closest match so we can route your ticket to the right engineer immediately.

Activation errors, seat limits, transferring licenses between sites.

Force-refresh updates, clear caches, fix interrupted downloads.

Report vulnerabilities responsibly — we respond within 48 hours.

Configuring plugins, page builders, hooks and shortcodes.

Most questions are answered in the docs or FAQs — saves you a wait, often.